How to keep a crisis from defining your brand online
A reputation crisis can shape how your brand appears in search and AI for years. Learn how to contain the damage and build digital resilience.
Read on MarTech →Search every headline we hold across all 46 sources — including the UX, conversion and marketing feeds that are deliberately kept off the front page. Combine words in any order, quote a phrase for an exact match, or prefix a word with a minus sign to exclude it.
A reputation crisis can shape how your brand appears in search and AI for years. Learn how to contain the damage and build digital resilience.
Read on MarTech →Reddit still wins ChatGPT citations where a forum is the best source. Two captures, four days apart, show what actually decides the credit.
Read on SEJ — Generative AI →Want to stop chasing viral hits that bring views but no customers? Wondering how to create video content that builds real audience relationships and drives sales? In this article, you'll discover how…
Read on Social Media Examiner →Last chance: 50% off all Social Media Marketing World and AI Business World tickets ends tomorrow. Save 50% on tickets → Friday is almost here! Before you unplug, here are the latest AI insights and…
Read on Social Media Examiner →Technological efficiency meets high-end service: a luxury hotel lobby where AI-driven recommendations are seamlessly integrated into the check-in process, offering convenience while raising questions…
Read on UX Collective →A report finds AI tools often recommend brands while citing other websites as the source.
Read on SEJ — Generative AI →Everyone plans for the logo, the colors, and the new website, but almost no one plans for what happens to their sending domain.
Read on Litmus →Now you can get more intelligent speech-to-text transcription with Gemini 3.5 Transcribe.
Read on Google Gemini →Claude's Gen Z preference now outpaces Boomers nearly 8-to-1, and a chicken salad chain's rise shows why AI consideration scores never equal user trust.
Read on SEJ — Generative AI →Better content briefs start with the situations that drive people to search, then use keywords to support the journey, not define it.
Read on MarTech →This week's installment includes products and services for popups, site builders, subscriber lists, drone deliveries, livestreaming, virtual try-ons, and more.
Read on Practical Ecommerce →Data visualisation sits at the intersection of two disciplines that rarely talk to each other: data and design. Meriem Benhabiles explores what changes when you bring structured UX thinking to…
Read on Smashing Magazine →When AI gets a marketing decision wrong, the fix could belong in the rule, the control, the implementation or the authority behind it. Here's how to tell.
Read on MarTech →Adobe Marketo Engage has long been the go-to for enterprise demand generation teams. But over the past few years, a growing number of marketing operations leaders have started asking a harder…
Read on HubSpot Marketing →Wix introduced Symphony, an easy and safe way for small to medium size local businesses to use AI agents.
Read on SEJ — Generative AI →Promptwatch says Reddit‘s share of ChatGPT citations fell 86% in four days. OpenAI says it hasn‘t changed how it picks sources.
Read on Semrush Blog →A story of inputs, outputs, and the tools between.Continue reading on UX Collective »
Read on UX Collective →84 Reddit threads entered the retrieval pool. Zero got cited. The new tool-call format shows what ChatGPT fetches before it answers.
Read on SEJ — Generative AI →The future the film imagined was analog, cramped, and rain-lit — and it got the feeling of the work exactly right. AI assisted.A 1982 film and its 2017 sequel predicted the design problems we are…
Read on UX Collective →Learn how to use Google Search tools to find home decor inspiration, shop for furniture, and tackle DIY projects.
Read on Google Blog — Search →Localization for merchants can seem as simple as automatic translation. But readable is not the same as credible.
Read on Practical Ecommerce →In a new survey, we found that 1 in 3 AI users say they’ve told a chatbot something they kept from people in their lives. Once people learn how most AI companies handle their chats, most don't like…
Read on DuckDuckGo →Design isn’t becoming lame. Your screens don’t vouch for you anymore.Continue reading on UX Collective »
Read on UX Collective →A model for AI-enabled UX research where the researcher governs.A UXR researcher governing AI (AI generated)For a few years now, the UX research field has been arguing with itself over whether AI is…
Read on UX Collective →Want to move beyond basic AI prompting and build AI employees that actually run parts of your business? Wondering how to train AI to match your standards and schedule it to work autonomously? In…
Read on Social Media Examiner →Our half-price sale on Social Media Marketing World and AI Business World tickets is happening right now. 50% off all tickets — this week only. Save 50% on tickets → Here's a recap of the most…
Read on Social Media Examiner →The evolution of NLP methods and what that means for AI search Before AI,…
Read on Oncrawl →Every website peaks on launch day and slowly drifts from there, not because it breaks, but because nobody has time to keep it current. Autonomous websites, continuously optimized by agents after…
Read on Smashing Magazine →OpenAI banned Russia-origin accounts using AI to promote a fake Israel-based think tank and a “sovereignty” index praising Russia and criticizing the West.
Read on OpenAI News →As an SEO professional, metrics like rankings, traffic, and clicks are meaningful to you, but to a leadership team trained on market share and return on investment, they’re noise. That’s not a bias…
Read on Ahrefs Blog →Google's John Mueller confirms that Search Console lists AI Mode prompts as queries.
Measurement AI Search & Visibility
Read on Practical Ecommerce →Welcome back to our GEO series! Your content can be highly relevant to a query and still never make it into an AI-generated response. In the previous article, we touched on one reason why: a relevant…
Content & Quality AI Search & Visibility
Read on Lumar →Мы обновили интерфейс сервиса Яндекс Вордстат — сделали его удобнее и добавили полезные функции. Рассказываем, что изменилось и как это поможет вам в работе с ключевыми запросами. Что изменилось в…
Read on Yandex Webmaster (RU) →Weekly curated resources for designers — thinkers and makers.“Online used to be a place you could leave. We designed the exit out of it because an exit reads as a leak. Here is why building it back…
Read on UX Collective →This regularly updated list of the top 100 domains in US search includes analysis and highlights. The list is created using the SISTRIX Domain Visibility Index values, an indicator of footprint and…
Read on Sistrix →Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professionals. November 9 - 13, 2026.
Read on Nielsen Norman Group →