How to gain back control of the call
A conversation spiraling out of control, a customer ranting endlessly, a call you need to close but can’t steer — every marketer and salesperson hits this wall. In this episode, host Harwin delivers…
A summary of what actually happened in search during this period, ranked by likely impact on a single site rather than by publication time. Built from our own archive of 1,817 stories.
Ranked by estimated impact on a single site, not by publication time.
A conversation spiraling out of control, a customer ranting endlessly, a call you need to close but can’t steer — every marketer and salesperson hits this wall. In this episode, host Harwin delivers…
Saying “no” to a customer can feel like lighting a fuse—but with the right approach, you can refuse a request without burning the relationship. In this episode, host Harwin breaks down the delicate…
Assembled from our own archive of 1,817 stories, which currently runs from 19 October 2022. Ranking is by the impact score described on the front page — an estimate of how much a story is likely to affect one website, not a measure of how much attention it got.
The archive only holds what it has seen. Periods before it started are empty rather than quiet, and it gets more complete every week it runs.